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What does hospitality behind the bar really mean?

In this lecture, world champion Rastislav Kasár will offer a candid look at the craft, working with guests, and the subtle details that determine whether a visit is just a routine transaction or a genuine experience.

Instead of boring manuals, you’ll hear real-world stories, personal experiences, and questions that everyone who works with people behind the bar, in a café, or in the restaurant industry should ask themselves.

This lecture is for anyone who wants to better understand hospitality, service, and how to create an environment that guests love to return to.

Speaker: Rastislav Kasár

More information on Instagram @roast.different_festival and on the website www.roastdifferentfestival.com.