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We are here to to help you make the most of your visit. Whether you need directions or find out what’s happening in the city or the region during your trip, our friendly and experienced team is here to help you.

We are here for you 7 days a week: Monday ‒ Saturday 9 AM ‒ 5 AM and Sunday 9 AM ‒ 4 AM (technical break 12:30 ‒ 13:00).

Gastronomy, Culture and Free Time

In order for you to know what to expect in restaurants, bars and other establishments, we have written measures and rules of conduct for you.

Rules in Restaurants, Bars and Other Public Catering Establishments

Public catering facilities (restaurants, pubs, cafés, etc.) may operate window sales, serve food  at the terrace or to pack them for a take-away.  The requirement for disinfection at the entrance to the establishment and covering the nose and mouth with a respirator at the entrance to a restaurant must still be observed. There is an obligation for all employees and those who come into contact with customers to wear a respirator.

Rules in Theatres, Cinemas, Museums and Other Cultural Institutions

Since Monday, 19 April, all churches may operate, must provide that 15 sq. m. are reserved for one person, plus a mandatory negative Covid test. Opening of swimming pools for max. 6 persons with a negative Covid test is available. Opening of zoos, museums, galleries, libraries and botanical gardens for max. one person per 15 sq. m. with a negative Covid test is available.

Rules for Cultural and Mass Sporting Events

The Public Health Authority banned any and all public events of cultural, sport, social and/or other nature. All public events are forbidden (except for weddings, baptisms and funerals, with a limitation of maximum 6 participants).

The exception will also be applicable for professional league games (football, ice hockey, volleyball, basketball, handball – First League), however, without spectators, and the players will be regularly tested for COVID-19.

Another exception is applicable for gatherings organised pursuant to law (municipal councils, national parliament gatherings, courts), provided that the established pandemic measures are met.

Shopping Rules

Since Monday, 19 April, all shops and services may operate, must provide that 15 sq. m. are reserved for one person, plus a mandatory negative Covid test. In these facilities the requirement for 15 m² per person, disinfection upon entering the premises and covering the nose and mouth with a mask must be observed. The obligation to wear a mask applies to employees and everyone who comes into contact with customers. Dedicated shopping hours at grocery stores and drug stores for older people has been canceled.

City Sightseeing Rules

City Sightseeing Tours are not in operation at the moment. For the future information – 6 visitors is the maximum number for a tour and both customers and guide must wear masks. Choose from a large amount of tours in different languages or visit our regular city tours.